Going on holiday should be one of the most exciting things you do. But what happens if something goes wrong? Who do you turn to?
Here at Co-operative Travel, our travel agents are on hand to offer help and advice to all customers. There are many benefits of booking a holiday with a reputable high street travel agent, whether it be in-store, online or over the phone. Here are our top 10 reasons why!
1.A brand you can trust
Booking a holiday can be daunting, with the wide range of options available and lots of information to absorb, it’s hard to know what’s the best possible option for you.
It’s essential you understand every detail of your booking and here at Co-operative Travel, our travel agents are here to ensure you know everything about your booking, so there’s no nasty surprises. There’s something about speaking to a human being that makes the whole experience more reassuring.
Booking with a travel agent means you are able to ask all the relevant questions there and then whether you’re booking with an agent in branch, over the phone or even online, with access to a live chat.
For many people the key benefit of booking with a travel agent is the trust factor, knowing that if they have any questions, they have an expert to ask and someone to deal with any issues.
2. They’re there if things go wrong!
If things go wrong, a travel agent is on hand to help you as much as they can. They know the procedure to follow and the best way to resolve any issues you may face. They’re only on the other end of the phone, or in branch, ready to lend a helping hand.
Our travel agents have the knowledge to help resolve a wide range of issues. They’re real people who can provide you with support when things aren’t going to plan.
With the recent failure of Monarch Group we have been able to help our customers with arranging alternative flights or refunds, working hard to make the process as hassle free as possible.
3.Travel agents offer a high level of customer service
Buying a holiday is a unique purchase, you’re not just buying a product, you’re also buying a service.
Our travel agents offer the highest customer service by making sure they find you the best holiday, at the best price and ensure all the little extras are taken care of so you have a stress-free seamless experience.
4. Travel agents are trained to examine each part of your trip.
They make sure each piece of your trip meets your specific needs and ensures the trip will run as smoothly as possible, from booking transfers, internal flights, pre booked excursions and more.
5.They can identify the best deals.
The amount of holidays available now is endless. Whether it’s your traditional sun holiday, a luxury cruise, or a multi destination trip of a lifetime!
Travel agents have the knowledge and experience to find you the best holiday at the best price. They know the best airlines and operators to book with depending on the holiday you are looking for.
6.Travel agents can save you time and money.
The time and money you spend with travel agents is returned to you in many ways such as discounts or special offers, upgrades, convenience and great service. Many travel agents have access to exclusive deals and upgrades that you wouldn’t find anywhere else.
Finding the perfect holiday also takes a lot of time. Ensuring you find the best flights, the best hotel and the most suitable destination. Travel agents do all the hard work for you- so you don’t have to.
7. They are your advocate.
Whether you need an upgrade or have a special request for the hotel you will be staying at, your travel agent will be there to make these arrangements for you, and make contact with someone in the destination on your behalf.
8. They have expert knowledge
Our travel experts have years of experience with in the industry and have built a strong knowledge of all types of holidays, as well as experiencing the majority of the destinations themselves.
They can give you real advice and recommendations in order to guide you in making one of your most important decisions, making sure you have a holiday to remember.
They know the ins and outs of the whole booking process from passport requirements, to visa’s and check in dates.
9. They get to know you and what you like
Over time your travel agent will get to know you, building a human connection with you that makes every booking more pleasant and meaningful. They will learn about the things that you look for in a holiday, your favourite things to do, and places that you have on your bucket list! This will help them to tailor make a holiday that is unique and perfect for just you.
10. Exclusive access to perks!
After years in the travel business, our travel agents have connections to arrange holidays extra such as special passes, upgrades and little touches that are not available to the general public. In the ever growing world of travel something amazing is always around the corner and your local travel agent is there to help!
Here at Co-operative Travel our team of expert travel agents are on hand to provide you with impartial advice and the highest customer service.
We’re here for you when you really need us!
Pop into your local branch, call us on 01922 896 128 or visit us online here.